Refund & Cancellation Policy

Last updated: 29 September 2026

This Refund & Cancellation Policy applies to purchases of TMI “Pro” plans on https://www.tmi.college, operated by TMI Educational Technology. Payments are processed securely by Razorpay.

Monthly Pro

Free access is ₹0 forever. Monthly Pro costs ₹1,299 per calendar month and is a recurring subscription. Cancel it through your billing controls to stop future renewal. Once cancellation is confirmed, no further renewals are charged; access for the period already paid for is retained. If cancellation is shown as pending, it is not yet confirmed. Contact support if you need help resolving a pending cancellation. Signing out or stopping use does not cancel the subscription.

Annual Pro

Annual Pro is a one-time purchase at the standard listed price of ₹10,999. Access lasts until the later of one calendar year from payment or the actual Prelims 2027 results cutoff. Annual Pro does not auto-renew. While the actual results date is unknown, access continues rather than expiring on a provisional date or at the calendar-year minimum, and the minimum is always protected. The final price shown at checkout may reflect an annual promotion; monthly coupons are not supported.

Switching plans & legacy purchases

Switching from monthly to annual queues cancellation of the monthly subscription only after annual payment is confirmed. Provider cancellation may remain pending and is retried until resolved. There is no automatic unused-time credit for the switch and no automatic refund on cancellation. You may request a refund under the terms below.

Legacy one-time purchases retain their original purchase terms and are not automatically enrolled in recurring billing.

Refund terms

Our existing refund-request policy remains: You may request a refund within 30 days of purchase if TMI Pro isn’t right for you. To prevent misuse, refunds may be declined where a substantial portion of the Pro content has already been accessed or where repeated requests indicate abuse. Duplicate or failed-payment charges are always corrected.

Because Pro unlocks digital educational content immediately upon successful payment, refunds are considered on a case-by-case basis within the stated 30-day window, subject to the content-use and misuse conditions above and applicable law. A request is not an automatic refund approval. Cancelling renewal is separate from requesting a refund.

How to request a refund

To request a refund or raise a billing issue, email anuragbasant@gmail.com from your account email with your Razorpay payment/order reference (shown on your receipt). We aim to acknowledge requests within a reasonable time and process approved refunds to your original payment method via Razorpay.

Failed or duplicate payments

If you were charged but did not receive Pro access, or you were charged more than once for the same purchase, contact us with the payment reference and we will verify and correct it. Entitlement is granted only after a payment is confirmed; a browser showing “success” does not by itself grant access until the payment is verified server-side.

Contact

TMI Educational Technology. Email: anuragbasant@gmail.com. This policy is governed by the laws of Bengaluru, Karnataka, India.